Training Opportunities and Satisfaction Perceptions of the United States Federal Civilian Employee Workforce: A Causal-Comparative Study
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2024-03
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Abstract
Leaders are responsible for developing and retaining employees. The problem is when employees feel limited in developmental opportunities and unsupported by organizational leaders, they may consider leaving the organization. Each year, federal civilian employees (FCEs), classified by tenure, rate their perceptions of training opportunity and job satisfaction on the Federal Employee Viewpoint Survey (FEVS). The purpose of the causal-comparative study was to determine if there was a statistically significant difference between tenure group means for FEVS perceptions of training opportunity and job satisfaction by FCEs. Knowles’s theory of andragogy and Herzberg’s motivation-hygiene theory provided the framework for the study. The first research question examined if there was a statistically significant difference in the group means for FEVS perceptions of opportunities by FCEs across tenure groups. The second research question examined if there was a statistically significant difference in the group means for FEVS perception of job satisfaction by FCEs across tenure groups. The study utilized FEVS archival data from 2018 to 2022 publicly hosted by the Office of Personnel Management. Data were analyzed using SPSS (Version 29) by performing an analysis of variance (ANOVA) for both research questions. While testing assumptions of the data, violations were discovered that required additional analyses using the Kolmogorov-Smirnov tests and Welch’s ANOVA. For both research questions, the null hypotheses were rejected, and the alternative hypotheses were accepted. There was a statistically significant difference in group means for FEVS perceptions of opportunity by FCEs across tenure groups. A statistically significant difference was also found in group means for FEVS perceptions of job satisfaction by FCEs across tenure groups.
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